What Is Behaviour Support?
At Chrome Health, behaviour support is about more than reducing behaviours of concern — it’s about connection, dignity, and building skills for a safer, more independent life. Our practitioners provide specialist behaviour support in schools, homes, SIL and community settings, with care that is inclusive, trauma-informed, and grounded in lived experience.
Core Principles of Behaviour Support
Understanding “Behaviours of Concern”
Behaviours of concern are often indicators of an unmet need, such as communication difficulties, sensory overwhelm, emotional distress, or environmental stressors. These behaviours are not intentional mischief; they’re meaningful attempts to communicate what’s happening for the individual. Acknowledging this is the first step toward meaningful support.
Functional Behaviour Assessments (FBA)
Our specialists conduct a detailed FBA to uncover why a behaviour arises. This involves examining when, where, and how often a behaviour occurs, and what might be triggering or reinforcing it.
Individual Behaviour Support Plans (BSP)
From the assessment, we co-create a Behaviour Support Plan tailored to each person’s unique strengths, needs, and goals. Plans may include:
- Proactive strategies to reduce triggers and build supportive environments
- Skill development to empower communication, emotional regulation, and greater independence
- Clear guidance for families and support networks to ensure consistency and confidence
Environment & Skill-Focused Strategies
PBS (Positive Behaviour Support) emphasises creating safe, affirming spaces, like adjusting routines or reducing sensory overload and teaching functional alternatives to challenging behaviours, rather than relying on reactive or punitive measures.
Ongoing Monitoring & Review
Behaviour support isn’t static. Plans are regularly reviewed and adjusted in collaboration with you and your support team to ensure they remain relevant and effective.
Why Behaviour Support Matters
Improves Quality of Life
By addressing root causes and building meaningful skills, individuals experience more independence, confidence, and fulfilment.
Reduces Restrictive Practices
PBS emphasises safe, respectful alternatives wherever possible. When restrictive practices are unavoidable, the plan documents their use clearly and works toward reducing reliance over time.
Empowers Communities and Care Networks
Families, carers, and support workers gain clarity, tools, and confidence to consistently support the person, creating a safer and more empathetic environment.
What to Expect
Collaborative & Respectful Process
You’re the expert in your lived experience. We partner with you to create meaningful, practical support.
Tailored to You
Plans are never one-size-fits-all, they centre your voice, preferences, and strengths.
Growth-Oriented
PBS is about fostering competence, reducing triggers, and expanding choice and control.
How Chrome Health’s Behaviour Support Works
1
Engagement & Listening
We begin by getting to know you, your strengths, your goals, and your experiences.
2
Functional Behaviour Assessment (FBA)
Together, we observe and explore the function of the behaviour.
3
Co‑Designing the Behaviour Support Plan (BSP)
We build a person-led, strengths‑based plan that supports your dignity and autonomy.
4
Implementation & Training
Your support network receives guidance to apply strategies consistently in daily life.
5
Review & Adaptation
Regular check-ins ensure the plan reflects your evolving needs and continues to support growth.
In summary: Behavioural support through Positive Behaviour Support (PBS) is about more than changing behaviour—it’s about understanding the person, building capacity, and creating environments where people truly thrive.